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Tennis

How to purchase

When designing our online webshop, the main priority was easy handling. We designed it to be easy to use and simple and used the familiar buttons you already may know from the web. This description is another help for our costumers.

Step 1: Registration (click on the registration button on the right side)
You have to register to purchase products. You must add your shipping and and billing adress and an e-mail adress to send the confirmations to.  Please be careful and double check your data. Your registration will be finished when you activate it by clicking on the link in the confirmation e-mail.

Step 2: Login
Write your username and password (that you received by e-mail) into the appropriate box on the right side of the page. You can change your password after logging in by clicking on the ˝Data modification˝ button.

Step 3: Select a product
You can select the desired product on the website by navigating with the Categories list on the left side (or use the search option above the Categories), or clicking on brand logos on the right side. if you´re interested in our Sales, click on the ˝SALE˝ button in the main menu on the top of the page.

You can reach product details, technical details and images by clicking on the product’s name or image.  This is where you can choose between the colours and sizes, you can also choose a string to the chosen racket or you can compare it with other items.

Please be careful to choose all the specifications (colour, size, grip) you are able to otherwise you may have problems with the received product.
4: Put the product into the cart
If you selected and checked the product and its specifications, click on ˝Into the cart˝ button. On the right side you will see the item and its details in your cart.
You can delete an item by clicking on the red cross next to it or you can continue purchasing by clicking on the ˝Pay˝ button.

5: Send your order
After clicking on ˝Pay˝, you can check your registration details or you can make the registration and you can also check the product´s details.
For a sucsessful order, you have to accept our terms of purchase and delivery by ticking the boksz next to ˝I accept the terms.:˝
You can tick the ˝I don´t ask for delivery˝ box if you want to get the product personally in our shop. In this case you will have to arrange a time for it.
If all details are correct, click on the ˝ORDER˝ button.

6: Confirmation
 As soon as we get your order, you will get a confirmation e-mail about it to the e-mail adress you previously added.
Our collegues assess the order (on work days 10.00-18.00) and send a confirmation by e-mail. This confirmation will consist of product details, prices, shipping deadlines and costs, payment conditions, shipping and billing adresses.

7: Check the details!
Please read the confirmation carefully and if you find differences between your order and the confirmation, please contact us as soon as possible.

8: Payment
Payment can be arranged upon receiving the product or you can transfer the amount as well.

We hope this description will be helpful. Our system is easy to use and safe, buti f you have any further question about it, please send an e-mail to webshop@fehersport.com


                                                                        FEHER SPORT